Refund Policy

RETURNS----
Our policy lasts 30 days. If more than 30 days have passed since your purchase, we unfortunately cannot offer a refund or
exchange.
To be eligible for return, your item must be unused and in the condition you received it. It must also be in its original packaging.
The return of certain types of goods is not permitted. These include perishable goods such as food, flowers, newspapers, or...
Magazines cannot be returned. Similarly, we do not accept intimate or sanitary products, or hazardous materials or substances.
nor flammable liquids or gases.
Other items that are not returnable:
* Gift cards
* Downloadable software
* Certain health and personal care products
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
In some cases, only partial refunds are granted: (where applicable)
* Books showing obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened.
Any item that is not in its original condition, is damaged, or is missing parts for a reason not due to an error on our part.
part.
* Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return has been received and inspected, we will send you an email to let you know that we have received the returned item. We will specify
also whether your refund is approved or refused.
If approved, your refund will then be processed and your credit card or original payment method will be automatically credited to your account.
A delay of a few days.
Delayed or missing refunds (if applicable)
If you have not yet received a refund, first double-check your bank account.
Then contact your credit card company, as it may take some time for your refund to be officially posted.
Next, contact your bank. The posting of a refund is often preceded by a processing delay.
If you have completed all these steps and you still have not received your refund, please contact us at the following address:
contact@belizal.com.
Items on sale or promotion (if applicable)
Only items at full price are refundable. Unfortunately, sale or promotional items are not.
Exchanges (if applicable)
We only replace items that were originally defective or damaged. If you need to replace yours with the same item, please contact us.
Email contact@belizal.com and send your article to: 7 Rond point des martyrs, Bagneux, 92220, France.
Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit worth
equivalent to that of the returned item. Once the returned item is received, a gift voucher will be sent to you by mail.
If the item was not marked as a gift at the time of purchase, or if the person who gave the gift had the order sent to them for the purpose of
If you give it to her later, we will send the refund to her and she will therefore know that you returned her gift.
Shipping
To return your product, you must send it to the following postal address: 7 Rond point des martyrs, Bagneux, 92220, France.
You are responsible for the return shipping costs. These costs are non-refundable. If you receive a refund, the cost
The return shipping cost will be deducted.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item worth more than €75, we recommend using a tracked shipping service or insuring your shipment.
Shipping. We do not guarantee that we will receive the returned item.